Patent · US Active

Automatically augmenting message exchange threads based on tone of message

US11222030B2 · kind B2 · utility

2Cited by
2References
14Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 11, 2019
Grant dateJan 11, 2022
Priority date
Expiry dateApr 7, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04W4/14
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Methods, apparatus, systems, and computer-readable media are provided for automatically augmenting message exchange threads based on a detected tone of messages exchanged between participants. In various implementations, a message contributed to a message exchange thread involving one or more message exchange clients by a participant may be determined. In various implementations, an idle chatter score associated with the message may be calculated. In various implementations, either a conversational response to the message or content responsive to a search query generated based on the message may be selectively incorporated into the message exchange thread based at least in part on the idle chatter score. In some implementations, a search query suitability score associated with the message may also be calculated.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.