Providing personalized chat communications within portable document format documents
US11223663B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 1, 2020 |
| Grant date | Jan 11, 2022 |
| Priority date | — |
| Expiry date | Jul 1, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/06
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The present disclosure relates to systems, non-transitory computer-readable media, and methods for initiating electronic chats based on conversation workflows identified in response to detected user actions in connection with an embedded document container displaying a PDF file. In particular, in one or more embodiments, the disclosed systems detect user interactions with a PDF file displayed by a document container embedded in a webpage. The disclosed systems can determine whether the detected user interactions include or indicate a conversation workflow trigger associated with a conversation workflow. The disclosed systems can further generate electronic messages based on the conversation workflow and provide the generated electronic messages to the user in connection with the webpage where the document container is embedded.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.