Patent · US Active

System, method, and computer program for aggregating channel agnostic data

US11223693B1 · kind B1 · utility

0Cited by

5References

15Claims

0Family size

Assignee

AMDOCS DEVELOPMENT LIMITED · CY

Inventors

Deborah A. Sohrweide · San Jose, US
Alan Palmer Stephens · Austin, US
Sanjay Gupta · Crystal Lake, US
Andrew Harper · Seattle, US
Alma D. Lopez · San Jose, US
Ksheerasagar Akella · Sunnyvale, US
Manish Rustagi · Fremont, US
Amresh Vaidya · Virginia Beach, US

Key dates

Filing date	Nov 21, 2017
Grant date	Jan 11, 2022
Priority date	—
Expiry date	Aug 19, 2038

Classification

Technology area (CPC G)Physics
CPC primaryG06Q30/0261
WIPO fieldDigital communication
WIPO sectorElectrical engineering

Abstract

A system, method, and computer program product are provided for aggregating channel agnostic data. In use, channel agnostic data is received, at a messaging bus, from a plurality of telecommunication system sources, wherein the plurality of telecommunication system sources is channel agnostic. Next, using a micro service, the channel agnostic data is aggregated from the plurality of telecommunication system sources and the aggregated channel agnostic data is presented, on demand, based on at least one of authority, needs, and preferences. Further, at least one action is associated with the aggregated channel agnostic data.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.