Machine learning suggested articles for a user
US11227233B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 30, 2018 |
| Grant date | Jan 18, 2022 |
| Priority date | — |
| Expiry date | Jun 12, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method is disclosed. The method includes: obtaining a help request associated with a user operating an application and a click stream of the user within the application; generating a feature data structure based on the help request and the click stream; generating, by applying the feature data structure to a machine learning model, a topic data structure including a plurality of scores corresponding to a plurality of topics; obtaining a plurality of topic distributions corresponding to a plurality of articles; identifying, by applying the topic data structure to the plurality of topic distributions, a subset of the plurality of articles for the user; and displaying, in response to the help request, a graphical user interface (GUI) including a plurality of links to the subset of the plurality of articles.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.