In-transit travel disruption detection and mitigation
US11227239B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 12, 2018 |
| Grant date | Jan 18, 2022 |
| Priority date | — |
| Expiry date | Aug 25, 2039 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q50/14
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods for in-transit detection and mitigation of transportation service disruptions in the travel industry using fragmented source data. A notification including a record identifier is received. The notification identifies a disruption element created upon detecting a disruption event that impacts a segment of an itinerary. The record identifier corresponds to a reservation record that was generated responsive to reserving the itinerary. The reservation record is accessed to obtain data stored in the disruption element that indicates a net difference between a base state of the segment when ticketed and an actual state of the segment when the segment terminates. A disruption metric quantifying a relative impact of disruption events on the segment is determined using that disruption element data. One or more mitigation options that reduce the disruption metric are identified. An instruction is triggered that causes a remote service to effectuate those mitigation options.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.