Patent · US Active

Systems and methods for authenticating a caller

US11228677B1 · kind B1 · utility

2Cited by

7References

13Claims

0Family size

Assignee

United Services Automobile Association (USAA) · US

Inventors

Michael Justin Cairns · Helotes, US
David Alexander Lilley · Schertz, US
Robert Bruno Pace, Jr. · San Antonio, US
John Raymond Harris · San Antonio, US
Joshua Samuel Leonard · San Antonio, US
Yuibi Fujimoto · Helotes, US
Kevin K. Fiedler · Orlamünde, DE
Michael Wayne Lester · San Antonio, US

Key dates

Filing date	Jul 15, 2020
Grant date	Jan 18, 2022
Priority date	—
Expiry date	Jul 15, 2040

Classification

Technology area (CPC H)Electricity
CPC primaryH04M2203/556
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

Methods and systems described in this disclosure receive a call from a caller, generate a first session through a first channel associated with the caller when the call is received and then send a request for authentication credentials to a device associated with the caller. In some embodiments, sending the request for authentication credentials generates a second session through a second channel associated with the caller. The caller can be authenticated to the first session using communication received during the second session through the second channel.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.