Patent · US Active

System and method for accelerating user agent chats

US11238226B2 · kind B2 · utility

14Cited by
2References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateNov 15, 2018
Grant dateFeb 1, 2022
Priority date
Expiry dateApr 27, 2039

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/216
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A method, computer program product, and computer system for identifying, by a computing device, a model for predicting conversational phrases for a communication between at least a first user and a second user. The model may be trained based upon, at least in part, an attribute associated with the second user. At least one conversational phrase may be predicted for the communication between the first user and the second user. The at least one conversational phrase may be provided to the second user as an optional phrase to be sent to the first user.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.