Patent · US Active

Identifying user-item interactions in an automated facility

US11238401B1 · kind B1 · utility

4Cited by
15References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateMar 27, 2017
Grant dateFeb 1, 2022
Priority date
Expiry dateJul 3, 2038

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q10/08
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Techniques for employing user interfaces to output information indicative of events occurring in an inventory facility, and receive feedback from a human regarding the events are described herein. In one implementation, an event may take place in an inventory facility, such as a customer taking an item from an inventory location, returning an item to an inventory location, and so forth. An automated system of an inventory management system may process sensor data collected by sensors in the inventory facility to determine details of the event. In some examples, the inventory management system is unable to determine with a high level of confidence what occurred during the event. The inventory management system may provide the sensor data to a human associate through an associate interface, and receive input regarding details of the event from the human associate through the associate interface.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.