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US11244058B2 · kind B2 · utility

0Cited by
44References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 18, 2019
Grant dateFeb 8, 2022
Priority date
Expiry dateSep 2, 2040

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F2221/033
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

An apparatus includes a memory and a hardware processor. The memory stores a plurality of conversion rules. The processor receives a first log from a server. The first log indicates that the server attempted to install a software patch. The processor converts, based on the plurality of conversion rules, the first log into a different format to produce a second log and extracts a plurality of words from the second log. The processor also determines, based on the extracted words, that the software patch install failed and determines, based on the extracted words, a cause for the software patch install failure. The processor further determines a series of steps to remedy the cause and perform the series of steps to remedy the cause.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.