Providing social insight in email
US11271884B2 · kind B2 · utility
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1References
17Claims
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Assignee
Inventors
Key dates
| Filing date | Sep 19, 2019 |
| Grant date | Mar 8, 2022 |
| Priority date | — |
| Expiry date | Feb 3, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A social insight is provided in an email. A communication application initiates operations to provide the social insight by receiving action(s) performed on the email by a recipient from a tracking service. The tracking service is authorized to track the action(s) and provide the action(s) for analysis. The action(s) are also tracked in real time. A feedback is generated based on the action(s). The feedback is presented to a participant within the email or a conversation associated with the email.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.