Toll-free telecommunications management platform
US11277524B2 · kind B2 · utility
7Cited by
52References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 3, 2020 |
| Grant date | Mar 15, 2022 |
| Priority date | — |
| Expiry date | Jun 3, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/258
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method including receiving a natural language input and determining a telecommunications routing code based at least in part on the natural language input. The telecommunications routing code is associated with routing calls to a telecommunications number. The method further includes populating the telecommunications routing code at a node of a call routing decision tree to generate a populated call routing decision tree comprising a call routing template.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.