Methods and systems for determining potential root causes of problems in a data center using log streams
US11281520B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 5, 2020 |
| Grant date | Mar 22, 2022 |
| Priority date | — |
| Expiry date | Jun 5, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/835
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Automated methods and systems described herein are directed to identifying potential root causes of a problem in a data center. Methods and systems receipt an alert or other notification of a problem occurring in a data center and a time when the problem was noticed. A search window is created based on the time and a stream of log messages generated in the search window is converted into a time dependent metric. An anomaly detection technique is applied to the metric to determine a start time of a problem. Logging events and key phrases in the log messages are identified in the search window and presented as potential root causes of the problem. The potential root cause may then be used by system administrators and/or tenants to diagnose the problem and execute remedial measures to correct the problem.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.