Machine learning framework for facilitating engagements

US11281989B2 · kind B2 · utility

Assignee

• SAP SE · DE

Inventors

• Daniel Dahlmeier · Singapore, SG
• Ruidan He · Singapore, SG
• Wenya Wang · Lo Wu, CN
• Kham Sian Mung · Singapore, SG
• Mohamed Yusuf Abdul Gafoor · Singapore, SG
• Yi Qing Isaac New · Singapore, SG
• Weile Chen · Singapore, SG
• Hang Guo · Beijing, CN
• Haodan Yang · Singapore, SG
• Abraham Sasmito ADIBOWO · Singapore, SG

Key dates

• Filing date: Mar 7, 2017
• Grant date: Mar 22, 2022
• Expiry date: Apr 5, 2040

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0282
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Described herein is a machine learning framework for facilitating engagements. In accordance with one aspect of the framework, a machine learning model is trained based on the training data. A recommendation associated with an opportunity record may then be generated using the trained machine learning model. Results of one or more actions performed in response to the recommendation may be collected and fed back to the machine learning model to be used as the training data.