Conversational agents over domain structured knowledge
US11288322B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 3, 2020 |
| Grant date | Mar 29, 2022 |
| Priority date | — |
| Expiry date | Jun 5, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/205
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments relate to a system, program product, and method directed at natural language (NL) and a virtual dialog platform. An NL statement is detected and analyzed to identify one or more entities expressed in the statement. The identified entities are leveraged to parse the statement into keywords. The intent of the received statement is represented as a relationship between two or more of the keywords. A knowledge representation is identified to represent the statement with respect to a formatted module having two or more components and a component relationship structure. Each statement keyword is assigned to a designated module component based on an alignment of the component relationship with the keyword relationship. The statement intent is expressed based on the relationship between the keywords, and a statement response is inferred. The inferred statement is communicated to the virtual dialog platform.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.