Patent · US Active

System and method for emergency call taker mental health improvement

US11288885B1 · kind B1 · utility

0Cited by
2References
20Claims
0Family size

Assignee

Inventors

Key dates

Filing dateDec 11, 2020
Grant dateMar 29, 2022
Priority date
Expiry dateDec 11, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M1/72418
  • WIPO fieldAudio-visual technology
  • WIPO sectorElectrical engineering

Abstract

Techniques for emergency call taker mental health improvement are provided. Incident scene related media that captures a visual representation of a scene associated with an incident is received. At least one object shown in the incident related media that may cause emotional distress to an emergency call taker that will view the incident related media is determined. The object is obscured in the incident scene related media to create obscured incident related media. A textual description of the object is generated. The textual description of the object is included in the obscured incident related media. The obscured incident related media is displayed to the emergency call taker.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.