Assisting meeting participants via conversation loop detection and resolution using conversation visual representations and time-related topic usage
US11289076B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 11, 2020 |
| Grant date | Mar 29, 2022 |
| Priority date | — |
| Expiry date | Dec 15, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Detecting and resolving conversation loops during a meeting is provided. A conversation between a set of participating entities is monitored during the meeting. A visual representation of the conversation is updated within a dashboard when one or more of a first predefined set of triggers are activated based on monitoring the conversation. A conversation loop is detected in the conversation when one or more of a second predefined set of triggers are activated based on monitoring the conversation and updating the visual representation of the conversation within the dashboard. Support materials that provide support for resolving the conversation loop are retrieved from at least one of local sources including a knowledgebase and remote sources including websites. The support materials are displayed in the dashboard along with an input section for the set of participating entities to indicate a consensus for resolving the conversation loop.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.