Patent · US Active

System and method for detecting electronically based responses to unanswered communication session requests

US11295734B2 · kind B2 · utility

0Cited by
3References
20Claims
0Family size

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Key dates

Filing dateMar 26, 2020
Grant dateApr 5, 2022
Priority date
Expiry dateSep 29, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/2027
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Methods and systems for detecting an answering machine/voicemail system using a machine learning model are provided herein. In some embodiments, a method for detecting an answering machine/voicemail system using a machine learning model comprises receiving an audio stream from a telecommunication session; parsing the audio stream into a plurality of audio files; converting each of the plurality of audio files into an image; inputting each of the converted images into the machine learning model; receiving a prediction from the machine learning model; sending an indication that an answering machine/voicemail system is detected when the received prediction is a beep.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.