Root cause discovery system
US11301354B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 9, 2019 |
| Grant date | Apr 12, 2022 |
| Priority date | — |
| Expiry date | Jun 23, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/3452
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for determining enterprise metrics of an enterprise application is described. The system receives a root cause definition that identifies enterprise user metrics and predefined parameters for the enterprise user metrics. The enterprise user metrics identify operation metrics of the enterprise application by users of the enterprise. The system stores the root cause definition in a library of root causes definitions. The system receives a selection of a plan that identifies an operation attribute of the enterprise application. The system identifies a root cause from the library of root causes definitions based on the plan. The system generates a recommendation based on the identified root cause.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.