Patent · US Active

Promotion processing system including chatbot product recommendation and related methods

US11301916B1 · kind B1 · utility

4Cited by
2References
24Claims
0Family size

Assignee

Inventors

Key dates

Filing dateOct 16, 2019
Grant dateApr 12, 2022
Priority date
Expiry dateMay 1, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/52
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A promotion processing system may include a remote device and a promotion server. The promotion server may be configured to generate a promotion within a social media feed. The promotion may be associated with a given product brand. The promotion server may be configured to operate a chatbot conversation on the remote device corresponding to the promotion. The chatbot may be operated to determine a recommended product within the given product brand, validate a purchase of the recommended product, and permit redemption of the promotion based upon validation of the purchase.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.