Promotion processing system including chatbot product recommendation and related methods
US11301916B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 16, 2019 |
| Grant date | Apr 12, 2022 |
| Priority date | — |
| Expiry date | May 1, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A promotion processing system may include a remote device and a promotion server. The promotion server may be configured to generate a promotion within a social media feed. The promotion may be associated with a given product brand. The promotion server may be configured to operate a chatbot conversation on the remote device corresponding to the promotion. The chatbot may be operated to determine a recommended product within the given product brand, validate a purchase of the recommended product, and permit redemption of the promotion based upon validation of the purchase.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.