Voice response delivery with acceptable interference and attention
US11302323B2 · kind B2 · utility
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15References
20Claims
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Key dates
| Filing date | Nov 21, 2019 |
| Grant date | Apr 12, 2022 |
| Priority date | — |
| Expiry date | Jul 28, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method comprises receiving an audio user request, converting the request into a digitized request using natural language processing. A determination is made, based on a measured user attentiveness level, of a suitability of responding to the user request. Responsive to a determination that the suitability of responding is above a predetermined threshold value, the method comprises providing a response to the user request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.