Responding to requests for information and other verbal utterances in a healthcare facility
US11302338B2 · kind B2 · utility
Inventors
Key dates
| Filing date | Dec 27, 2019 |
| Grant date | Apr 12, 2022 |
| Priority date | — |
| Expiry date | Jul 15, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/225
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems, methods, and devices are provided for responding to requests received from users in a healthcare facility, and for generating alerts based upon criticality detected in received verbal utterances. A personal assistant device (PAD) may receive a verbal request for information. The identity of the requestor may be verified and a response to the request may be received by the PAD. In some cases, prior to audibly outputting the response, it may be determined whether the response contains protected health information (PHI). Upon determining that the response contains PHI, the presence of persons other than the patient in proximity to the PAD and/or security of the location of the PAD may be evaluated prior to audibly outputting the response. Additionally, alerts having a heightened criticality may be generated when a received verbal utterance is determined to have a heightened criticality.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.