Incident root cause analysis using Galois connections
US11321162B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 18, 2020 |
| Grant date | May 3, 2022 |
| Priority date | — |
| Expiry date | Jun 17, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/013
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of identifying an incident root cause probability that includes identifying, using a monitoring system, a first incident/incident class and generating, using a change management application, a first change request and change class. The method also includes generating, from the change management application, a second change request from a second incident, and where the first and second incidents are in a set of incidents, and where the first and second change requests are in a set of changes, mapping, by a cause analysis application, the set of incidents to the set of changes to identify a root cause probability, where the probability is formed by from a Galois linkage chain between the two sets, and developing, from the cause analysis application, a root cause probability value of the first incident, and executing, using a parameter management application, a mitigation process.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.