Patent · US Active

Diarization using linguistic labeling

US11322154B2 · kind B2 · utility

0Cited by
56References
20Claims
0Family size

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Key dates

Filing dateDec 4, 2019
Grant dateMay 3, 2022
Priority date
Expiry dateAug 31, 2040

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG10L17/02
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Systems and methods of diarization using linguistic labeling include receiving a set of diarized textual transcripts. At least one heuristic is automatedly applied to the diarized textual transcripts to select transcripts likely to be associated with an identified group of speakers. The selected transcripts are analyzed to create at least one linguistic model. The linguistic model is applied to transcripted audio data to label a portion of the transcripted audio data as having been spoken by the identified group of speakers. Still further embodiments of diarization using linguistic labeling may serve to label agent speech and customer speech in a recorded and transcribed customer service interaction.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.