Preemptively surfacing relevant content within email

US11328238B2 · kind B2 · utility

Assignee

• MICROSOFT TECHNOLOGY LICENSING, LLC · US

Inventors

• Susan Marie Grimshaw · Kirkland, US
• Amund Kronen Johansen · Tromsø, NO
• Dag Steinnes Eidesen · Tromsø, NO
• Amy Rambhia · Bellevue, US
• Ashok Kuppusamy · Seattle, US
• Michael Francis Palermiti, II · Issaquah, US
• Scott Stiles · Sammamish, US
• Krister Mikalsen · Tromsø, NO

Key dates

• Filing date: Apr 1, 2019
• Grant date: May 10, 2022
• Expiry date: Jul 19, 2039

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L67/535
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A system and method for surfacing content relevant is described. The system computes a rank score for each item of a plurality of items that are accessible from a user of an enterprise application. The system identifies a set of relevant items from the plurality of items based on the rank score for each item of the plurality of items. The system surfaces the set of relevant items within a context of a communication application of the user without receiving, from the user, a query for any of the items in the set of relevant items.