Systems and methods for allocating communication resources via information technology infrastructure
US11330036B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 10, 2019 |
| Grant date | May 10, 2022 |
| Priority date | — |
| Expiry date | Aug 26, 2039 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L65/1069
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
The present disclosure is directed to allocating communication resources via information technology infrastructure. A system can provide a communication tag and an analytics tag for integration in a web site. The system can receive a request to allocate a phone number generated based on an interaction between the communication tag and the analytics tag. The request can include a first field comprising the communication endpoint identifier, a second field comprising the site identifier for the web site, and a third field comprising a session identifier for the computing device. The system can determine a virtual phone number to assign to a combination of the values of the fields provided in the request, and create a link between the assigned virtual number and the combination. The system can provide the assigned virtual phone number to the computing device that initiated the request.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.