Fault root cause determining method and apparatus, and computer storage medium
US11362884B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 30, 2020 |
| Grant date | Jun 14, 2022 |
| Priority date | — |
| Expiry date | Nov 30, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/12
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In a fault root cause determining method, a management device obtains a fault feature of a target network in which a fault occurs. The fault feature is determined based on a knowledge graph of the target network in which the fault occurs. The knowledge graph includes a network entity and an abnormal event entity. The abnormal event entity is connected to an abnormal network entity. The abnormal network entity is a network entity that generates an abnormal event in the target network. The abnormal event entity is configured to indicate the abnormal event generated by the abnormal network entity. A type of the network entity is a network device, an interface, a protocol, or a service. The management device determines a fault root cause of the target network based on the fault feature.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.