System and method for automated information technology services management
US11362889B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 15, 2018 |
| Grant date | Jun 14, 2022 |
| Priority date | — |
| Expiry date | Oct 15, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/10
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method includes receiving a routing request with respect to a base management node of a customer and an avatar of a customer, generating a first virtual network interface corresponding to the base management node, generating a second virtual network interface corresponding to the avatar, the first virtual network interface and the second virtual network interface communicatively coupled by a network tunnel, and providing the customer with access to the information technology resource via the network tunnel. The method may also include transmitting a request to a connection broker, receiving a set of initialization data, constructing a virtual network interface, and transferring data through a network tunnel via the virtual network interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.