Automatic development of a service-specific chatbot
US11366573B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 9, 2018 |
| Grant date | Jun 21, 2022 |
| Priority date | — |
| Expiry date | Dec 19, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/02
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A service descriptor file is retrieved from a remote database by a server, where the service descriptor file describes a service corresponding to a service-specific chatbot requested by a user. The received service descriptor is parsed to obtain a capability and relevant service data associated with the service. The service-specific chatbot is generated with at least one object that is based on the obtained capability and relevant service data, where the at least one object includes intents, expressions, and skills that correspond to the service. The generated service-specific chatbot is provided to the user through at least one channel to enable an interaction with the service-specific chatbot with a graphical user interface.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.