Conversational recovery for voice user interface
US11380330B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 19, 2020 |
| Grant date | Jul 5, 2022 |
| Priority date | — |
| Expiry date | Aug 19, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/32
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A processing device executing a component of a conversational recovery system receives an intent data and a first entity data identified from user input data. The processing device determines that the first entity data is associated with first content associated with a first component. The processing device additionally receives a text data of the user input data. The processing device determines a word in the text data that matches a keyword associated with second content associated with a second component. The processing device ranks the first component and the second component. The processing device generates message data that comprises an inquiry with respect to choosing the first content or the second content.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.