Patent · US Active

Intelligent virtual assistant notification rerouting

US11388021B2 · kind B2 · utility

2Cited by
2References
18Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJul 23, 2019
Grant dateJul 12, 2022
Priority date
Expiry dateAug 2, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/222
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

Aspects of the invention provide intelligent virtual assistant (IVA) notification rerouting including receiving a message at an electronic IVA and determining a recipient of the message by analyzing content of the message. A current location of the recipient is identified. A device and a delivery method are selected based at least in part on the current location of the recipient and a location of the device. The selected device is instructed to output the message to the recipient using the delivery method.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.