Intelligent virtual assistant notification rerouting
US11388021B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 23, 2019 |
| Grant date | Jul 12, 2022 |
| Priority date | — |
| Expiry date | Aug 2, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/222
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Aspects of the invention provide intelligent virtual assistant (IVA) notification rerouting including receiving a message at an electronic IVA and determining a recipient of the message by analyzing content of the message. A current location of the recipient is identified. A device and a delivery method are selected based at least in part on the current location of the recipient and a location of the device. The selected device is instructed to output the message to the recipient using the delivery method.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.