Contextual mobile client application systems and methods

US11399091B1 · kind B1 · utility

Assignee

• Wells Fargo Bank, N.A. · US

Inventors

• Nathan B. Coles · San Francisco, US
• Darren M. Goetz · Salinas, US
• Uma Meyyappan · Fremont, US
• Dennis E. Montenegro · Concord, US
• Steve Perez · Mesa, US
• Debarchana Roy · San Francisco, US

Key dates

• Filing date: Jul 21, 2020
• Grant date: Jul 26, 2022
• Expiry date: Jan 20, 2041

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04W4/021
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A provider computing system provides a mobile banking application to a user mobile device. The mobile banking application is configured to activate a contextual provider location mode when the user enters a provider location. The contextual provider location mode presents a plurality of modifications to both appearance and operation of the mobile banking application. Each modification is in response to an analysis performed by a context circuit of the mobile banking application. The modifications serve to facilitate the user's experience at the provider, enabling the user to perform their intended tasks in an easier more efficient manner. Additional data pertaining to the user's tasks and behavior are further categorized and transmitted back to the provider, enabling further accuracy and improvements during subsequent visits.