Method and system for processing unclear intent query in conversation system
US11403345B2 · kind B2 · utility
3Cited by
1References
19Claims
0Family size
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Key dates
| Filing date | Feb 28, 2020 |
| Grant date | Aug 2, 2022 |
| Priority date | — |
| Expiry date | Nov 15, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/08
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A query processing method may include receiving a query based on an utterance of a user and a context associated with the user; analyzing an intent of the user for the query based on a natural language understanding (NLU) for the query; and in response to the intent of the user being undetermined through the analyzing, predicting the intent of the user using a deep learning based probabilistic model having the query and the context as an input.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.