Sequence, frequency, and time interval based journey recommendation

US11403555B2 · kind B2 · utility

Assignee

• ACCENTURE GLOBAL SOLUTIONS LIMITED · IE

Inventors

• Ruchika Sachdeva · Bad Soden am Taunus, DE
• Samik Adhikary · Manesar, IN
• Nilesh Kumar Gupta · New Delhi, IN
• Payal Gupta · Frankfurt, DE
• Daniel Pielak-Watkins · Philadelphia, US
• Kusha Arora · Frankfurt, DE
• Elfin Garg · New Delhi, IN
• Nakul Puri · Gurugram, IN

Key dates

• Filing date: Mar 8, 2019
• Grant date: Aug 2, 2022
• Expiry date: Aug 28, 2040

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04L41/0823
• WIPO field: Digital communication
• WIPO sector: Electrical engineering

Abstract

In some examples, sequence, frequency, and time interval based journey recommendation may include generating a plurality of clusters of entities, and generating a network that identifies a time interval to a next interaction that leads to success. An estimated time interval to a specified number of conversions may be determined. A success criterion that represents a positive outcome in the estimated time interval may be determined. A historical sequence of events may be partitioned into a plurality of sequences of events leading to success or failure. The plurality of sequence of events may be mapped based on analyzed probabilities, a determined waiting interval, and determined frequency contributions, and evaluated as to whether a mapped sequence of events duration is less than a planned duration. If so, a journey may be generated and include a determined sequence of events, a corresponding frequency, and a corresponding waiting interval.