Systems and methods for real-time determination of cost-to-serve metrics and cost attribution for cloud applications in the public cloud

US11410107B2 · kind B2 · utility

Assignee

• Salesforce.com, Inc. · US

Inventors

• Steven M. Bougon · San Francisco, US
• Ashraya Raj Mathur · Fremont, US
• Bruno Manuel Torres Gomez · San Francisco, US
• Ronnie Fong · San Francisco, US
• Jiten Oswal · San Francisco, US
• Mihirsinh Raol · Fremont, US
• Jianxun Jason Ding · Cupertino, US

Key dates

• Filing date: Nov 7, 2019
• Grant date: Aug 9, 2022
• Expiry date: May 29, 2040

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06375
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Systems and methods for a cost-to-serve (CTS) service to measure total cost-to-serve and cost attributions by a plurality of CTS agents spawned across dynamic resources to capture information from a set of instances associated with the plurality of resources; a CTS agent transaction module to publish a set of metrics established by the CTS agent for each instance and usage type; a CTS service collector module to aggregate from each CTS agent, one or more instances from the set of instances to generate transaction metrics; a CTS measurement service module for measuring a total cost for each selected transaction stored at the CTS store based on at least a cost per unit; a CTS metrics processor module for aggregating metrics related to the transactions to determine total cost and set of cost attributions for a selected cloud; and a CTS metrics analytic module to provide cost attribution analytics in the selected cloud in an analytics display.