System and method to correlate end user experience with location
US11411839B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 10, 2021 |
| Grant date | Aug 9, 2022 |
| Priority date | — |
| Expiry date | Feb 10, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5025
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Described embodiments provide for associating a user experience score with a location of a client. A device may identify a session between the client and an application service established via a first network. The device may receive, via the application service, a network address of the client associated with a second network. The device may determine a location of the client accessing the application service via the first network based at least on the network address associated with the second network. The device may receive, from an instrumentation service, performance factors for the client. Each of the performance factors may be associated with access to the application service by the client. The device may generate a user experience score for the client based at least on the performance factors. The device may provide an instruction based at least on an association between the user experience score and the location.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.