Systems and methods for deploying computerized conversational agents
US11423232B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 17, 2020 |
| Grant date | Aug 23, 2022 |
| Priority date | — |
| Expiry date | Dec 31, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/22
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Embodiments of the disclosed technology relate to systems, methods, and computer-readable storage media for deploying a computerized conversational agent. Some embodiments can receive configuration information comprising an intent and a plurality of possible entities corresponding to the intent. Some embodiments can receive a user request comprising a user entity and a user intent. Some embodiments can determine an actual entity from the plurality of possible entities corresponding to the user intent where the actual entity corresponds to the user entity. Some embodiments can provide to the user a fulfillment corresponding to at least the actual entity.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.