Assessing the true impact of predictive application-driven routing on end user experience
US11456926B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | May 7, 2021 |
| Grant date | Sep 27, 2022 |
| Priority date | — |
| Expiry date | May 7, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/5067
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
In one embodiment, a supervisory service for a network obtains a first set of user experience survey data from users of an online application whose traffic was rerouted by a predictive routing engine. The supervisory service obtains a second set of user experience survey data from users of the online application whose traffic was not rerouted by the predictive routing engine. The supervisory service generates, using the first set of user experience survey data and the second set of user experience survey data, a user experience prediction model to predict user experience scores for the online application. The supervisory service adjusts the predictive routing engine using predicted user experience scores from the user experience prediction model.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.