Information storage system for user inquiry-directed recommendations
US11468067B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 13, 2020 |
| Grant date | Oct 11, 2022 |
| Priority date | — |
| Expiry date | Oct 26, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/284
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A recommender system includes an information storage and a recommender. The recommender configures the information storage according to a recommender data structure. The data structure includes multiple nodes, each including an inquiry hook and an option hook connected to each other. The inquiry hook includes an inquiry text corresponding to a user inquiry. In the data structure, a first node is associated with one or more child nodes, wherein the user inquiry text of the first node has one or more option values, each option value is included respectively in the option hook of the child nodes. The inquiry hook of at least one of the multiple nodes includes an end point hook, which corresponds to one or more of the following recommendation actions: recommending a carrier, manual submission, and declining coverage. The recommender system may traverse the recommender data structure to retrieve recommendation action(s) to the user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.