Patent · US Active

Virtual assistant in a communication session

US11468282B2 · kind B2 · utility

4Cited by
848References
45Claims
0Family size

Assignee

Inventors

Key dates

Filing dateOct 7, 2019
Grant dateOct 11, 2022
Priority date
Expiry dateDec 21, 2040

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/212
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Disclosed are systems, methods, and non-transitory computer-readable storage media for utilizing a virtual assistant as part of a communication session. One or more of the participant users can select to utilize a virtual assistant to assist the participant users with tasks during the communication session. A user can use a communication application to enter a message directed to the virtual assistant. The virtual assistant can analyze the entered message and determine that the message was directed to the virtual assistant rather than to the other participants of the communication session. As a result, the message will not be transmitted to the other participants of the communication session and the virtual assistant will assist the user with the identified task. A virtual assistant can assist a user with a variety of different tasks. For example, the virtual assistant can gather requested data for the user from one or more web servers, such as weather data, traffic data, etc.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.