System and method for information gathering games for customer queues
US11471771B2 · kind B2 · utility
0Cited by
5References
19Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Oct 7, 2020 |
| Grant date | Oct 18, 2022 |
| Priority date | — |
| Expiry date | Dec 30, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M11/08
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The present application includes a method and system for gathering customer information through games. The system transmits offers to play games over the contact medium used by the customer. The games are selected to elicit information from the customer; information ranging from the customer's mood to marketing information to security information. The information so obtained can be used to update client profiles.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.