Automated assistant context and protocol
US11481186B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 25, 2018 |
| Grant date | Oct 25, 2022 |
| Priority date | — |
| Expiry date | Oct 25, 2038 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/535
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Virtual assistants (VAs) can be managed in interactions with communication devices (and associated users) or other VAs. A communication management component (CMC) can track an interaction between a VA and a communication device of a user or another VA with regard to an event. The CMC can analyze information relating to the interaction to determine a context of the interaction. The CMC can manage the VA, the involvement of the communication device in the interaction, or the other VA based on the context. When indicated by the context, the CMC can modify characteristics associated with the VA to enhance the interaction. When another communication device or another VA enter the interaction in progress, the CMC can determine interaction update information, based on the tracking of the interaction, and can communicate the interaction update information to the other communication device (and associated user) or other VA.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.