User experience scoring and user interface
US11487639B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Jan 21, 2021 |
| Grant date | Nov 1, 2022 |
| Priority date | — |
| Expiry date | Jan 21, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2201/875
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Systems and methods are described for providing and configuring an overall user experience score. Mobile and desktop user devices can collect and send data to a server about an application installed on the devices and the health of the devices. The server can use the application data and device health information to determine three scores for the application: a mobile score for a mobile version, a desktop score for a desktop version, and a device health score. The server can determine an overall user experience score based on the lowest of the three scores. The server can cause the overall user experience score to be displayed in a first graphical user interface (“GUI”). A second GUI can allow an administrator to reconfigure scoring metrics for the user experience scores by moving elements on a sliding bar that changes thresholds.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.