Proactive and reactive suggestions for a messaging system
US11494440B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 4, 2020 |
| Grant date | Nov 8, 2022 |
| Priority date | — |
| Expiry date | Jun 4, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Exemplary embodiments relate to techniques for suggesting bots or mini-apps in a messaging service that provide capabilities related to an ongoing conversation. A suggestion may be added proactively or reactively. In a reactive scenario, the system may respond to an express request to suggest a response or capability, such as by an explicit command. In the proactive scenario, the messaging service may analyze the messages of the conversation, and may suggest a response or capability based on an intent identified in the messages. Examples of suggestions include starting a poll, adding stickers to the conversation, group coordination and planning capabilities, etc. Suggestions such as these allow a user to make use of various capabilities provided by the messaging service, even if the user does not know that the service exists, or how to invoke it.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.