Classification and visualization of user interactions with an interactive computing platform
US11513822B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 16, 2021 |
| Grant date | Nov 29, 2022 |
| Priority date | — |
| Expiry date | Nov 16, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06T2200/24
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Classification and visualization of user interactions with an interactive computing platform is provided by applying machine learning (ML) model(s) to user transcripts, the ML model(s) trained to classify interactions with an interactive computing platform, the user transcripts including user interactions between users and the interactive computing platform in progression of the users through tasks based on the user interactions, where the applying classifies the user interactions and identifies features of the user interactions, and building and providing a graphical user interface (GUI) of graphical elements for display on a display device, the graphical elements presenting visualizations of the user interactions and the identified features thereof relative to the tasks and progression of the users therethrough, the GUI including, for each of the tasks, a respective task element that reflects identified features of a set of user interactions of user(s) in progressing through that task.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.