Systems and methods for email based data ingestion and intelligent workflows
US11516172B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 18, 2021 |
| Grant date | Nov 29, 2022 |
| Priority date | — |
| Expiry date | Oct 18, 2041 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/42
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An ingestion server is provided for processing emails and providing intelligent workflows. The ingestion server includes a processor and a memory. The processor is configured to receive an electronic mail message containing a set of email content and to determine a content type. The content type is one of structured content and unstructured content. The processor is configured to identify a parsing module from a plurality of parsing modules to process the set of email content. The processor is configured to apply the identified parsing module to the set of email content to obtain a set of parsed email content. The processor is configured to apply a mapper module to the set of parsed email content to obtain a routing path. The processor is also configured to define an intelligent workflow based on the routing path. The processor is also configured to submit the work item using the intelligent workflow.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.