Using conversation structure and content to answer questions in multi-part online interactions
US11521611B2 · kind B2 · utility
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20Claims
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Key dates
| Filing date | Dec 19, 2019 |
| Grant date | Dec 6, 2022 |
| Priority date | — |
| Expiry date | Apr 5, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/223
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer-implemented method for determining an answer to a question in a multi-party conversation includes receiving a multi-party conversation having multiple nodes of unstructured natural language. Each node is parsed into a plurality of elements. Each element of the plurality of elements that comprises a question is identified. A conversation node list is constructed that identifies relationships between the nodes. At least one answer to the question is produced based on the conversation node list.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.