Patent · US Active

Displaying a database record in a chat platform

US11522824B2 · kind B2 · utility

1Cited by

1References

20Claims

0Family size

Assignee

Salesforce, Inc. · US

Inventors

Nate Botwick · San Francisco, US
Anh Khuc · Millbrae, US
Ben Cronin · Newton, US
Matt CHAN · San Francisco, US
Chris Masterson · San Francisco, US
Dave Engelberg · San Francisco, US
Diana Berlin · San Francisco, US
Merwan Vishnu Hade · San Francisco, US
John Arlan Brock · Oakland, US
Andy Chung · Berkeley, US
Justin Edmund · San Francisco, US
Norris Lee · San Francisco, US

Key dates

Filing date	Jul 10, 2020
Grant date	Dec 6, 2022
Priority date	—
Expiry date	Jul 10, 2040

Classification

Technology area (CPC H)Electricity
CPC primaryH04L51/216
WIPO fieldComputer technology
WIPO sectorElectrical engineering

Abstract

Provided herein are system, apparatus, device, method and/or computer program product embodiments, and/or combinations and sub-combinations thereof for displaying a database record in a chat platform. In a given embodiment, a server may detect a request to launch a search window, including an input field. The server may cause the display of the search window, including the input field, in response to detecting the request to launch the search window. The server may receive a string via the input field. The server may query a database for a database record matching the string. The server may receive a selection of the database record from the chat participant. The server may cause display of a subset of fields of the database record in the chat session.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.