Method for monitoring an operation condition of an interactive information system
US11526228B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 4, 2021 |
| Grant date | Dec 13, 2022 |
| Priority date | — |
| Expiry date | Oct 4, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/366
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for monitoring an operation condition of an interactive information system is provided. The interactive information system includes a touch panel and a touch control unit, and executes a resident scanning program to detect whether a hardware-related issue or a software-related issue of the touch panel or the touch control unit has occurred. When the hardware-related issue has occurred, the interactive information system downloads and executes a hardware diagnosis program to obtain a diagnosis result. When the software-related issue has occurred, the interactive information system downloads and executes a software adjustment program to resolve the software-related issue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.