Interactive information technology kiosk
US11526862B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Feb 2, 2021 |
| Grant date | Dec 13, 2022 |
| Priority date | — |
| Expiry date | Feb 2, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/016
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Certain example embodiments provide systems, methods, apparatuses, and computer program products for an interactive information technology (IT) kiosk that can be used to access IT services (e.g., live IT services) for computing hardware. For example, the interactive IT kiosk may include various ports for connecting computing hardware to establish a connection to a service center and/or to provide diagnostic data to the service center, a video camera, a display screen (e.g., a touchscreen display), a microphone, and/or the like. These hardware components may allow for a service center to provide IT services related to the computing hardware in real-time and may allow for real-time communication with a user of the interactive IT kiosk without consuming additional computing resources of the computing hardware.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.