Matching a request from a user to a set of different users for responding to the request
US11526920B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 29, 2020 |
| Grant date | Dec 13, 2022 |
| Priority date | — |
| Expiry date | Jun 29, 2040 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A server automatically generates a response on behalf of second users to a request received from a first user. A first stage of matching is performed that includes determining which of the second users match a requested location and request type. A second stage of matching is performed for each second user that includes computing a value that quantifies a likelihood of the first user selecting that second user to fulfill the request, and determining a capacity of the second user to fulfill the request. Some of the second users are selected based at least in part on the computed value and the determined capacity of each of the second users. A response is automatically generating for each of the selected second users. The generated responses are transmitted to the first user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.